Frequently Asked Questions
Questions? We've got answers.
Well... most of the time, anyway.
Whether you're wondering about used game trade-ins, game recommendations, events, or what exactly happens when a board gamer runs out of shelf space (spoiler: they don't), you'll find answers to some of our most common questions below.
If you can't find what you're looking for, feel free to reach out through our Contact page.
Buying/Selling/Trading Games
Where are you located? Are you a residential address/house?
Our business is run from out of a home; yes we are a house.
Can I visit your store?
Unfortunately, we do not have a viewing area/store floor. Our products can be seen online, via catalogue or by messaging our Staff.
What are your hours?
Our hours of operation vary greatly during the week – however, one of our staff will be available to assist you with inquiries/emails/pickups most days between 11am – 6pm. Other hours can be arranged by contacting us and making a prior arrangements.
Do you buy used board games?
Yes! We buy and sell used board games, tabletop RPGs, and miniatures. If you're looking to clear some shelf space—or make room for the games you're inevitably going to buy next—we'd love to take a look.
Generally, games must be in good condition and complete.
Do you sell games? What condition are they in?
We offer a selection of used and new games for sale. If a game has been used we will note the condition on a scale from 1-10 and provide any additional information. (i.e.) missing a piece, cards are worn out, rulebook is taped etc.)
What does NIS, EUC, PNP mean?
NIS – New in Shrink, EUC – Excellent used Condition, PNP – Punched not played
How do trade-ins work?
Most games that are for rent OR for sale are also available for trades. Currently we are using a points based system for each game traded in and out. You can also propose a trade straight up if you would like.
Contact us with a list of what you're looking to sell, along with photos if possible. We'll review everything and get back to you with more information.
Do you offer shipping or delivery?
Not at the moment. Though if you contact us directly, something could be arranged. Otherwise, all games must be picked up/dropped off on location.
I bought a game how do I get it?
After purchase, one of our staff will be in touch shortly. Games must be picked up on site and usually require 24 hours notice to package and get ready. You can always reach out directly through text or email to arrange a faster pickup.
Can I buy a game I rented? How does that work?
Yes you can! In most cases the cost of the rental will be applied against the total cost of the game.
Can I request a specific game?
Of course! While we can't guarantee availability, we're always happy to hear what people are looking for.
Content Creation
I'm a designer or publisher. Can I contact you about my game?
Please do!
We love discovering new games and meeting the creative minds responsible for them. If you've designed a game, launched a Kickstarter, published something exciting, or are simply looking for content creators who get a little too excited about cardboard and dice, we'd be happy to hear from you.
Send us the details, and we'll take a look. We can't promise we'll be able to cover every project, but we can promise we'll be genuinely excited to learn about it.
Do you get paid to review games?
Our reviews, previews, and recommendations are based on our own experiences and opinions. While we may occasionally receive review copies or work with publishers, we're not paid to say nice things about a game.
If we love something, we'll tell you. If we don't, we'll tell you that too.
Do publishers send you games?
Sometimes!
Publishers and designers occasionally reach out with review copies, previews, or prototype games. While we always appreciate games being sent our way, receiving a game never guarantees coverage or a positive review.
Can I suggest a game for review?
Absolutely! We're always looking for new games to explore, and some of our favourite discoveries have come from community recommendations. If there's a game you think deserves some attention, let us know.
How do you choose what games to feature?
A combination of new releases, community recommendations, games that have piqued our interest, and whatever shiny object successfully captures our attention at the time.
It's not a perfect system, but it has introduced us to some amazing titles.
Can I write for The Nook?
Maybe! If you're passionate about tabletop gaming and have an idea you'd like to share, feel free to reach out. We're always happy to hear from fellow gamers and creators.
Community & Events
Do you host game nights?
We do! Game nights are one of our favourite ways to bring people together. Keep an eye on our Events page for upcoming dates and details.
I've never attended a game night before. Can I still come?
Absolutely. Everyone starts somewhere, and we're always happy to help newcomers find a game and get comfortable.
Do I need to bring my own games?
Not usually. There are typically plenty of games available, though you're welcome to bring your own if you'd like.
Do you run tournaments?
Occasionally! Event details will always be posted ahead of time.
Do you teach the games?
On most event nights, we like to spotlight one or two games that are announced ahead of time. We'll teach the rules, guide new players through their first few turns, and do our best to prevent any rulebook-induced headaches along the way.
Our staff does have general knowledge of many games so if you have a rules question we will do our best to help out!
The Nook
What is The Nook?
The Nook is a community-focused tabletop gaming hub dedicated to board games, RPGs, miniatures, events, content creation, and helping people discover new hobbies and adventures.
Why is it called The Nook?
Because "The Society for Acquiring More Board Games Than Shelf Space" was a bit too long for a website header.
What's your favourite game?
This question is scientifically impossible to answer. Ask ten gamers and you'll get at least twelve answers. But, it's obviously Terra Mystica.
How many games do you own?
Enough that we've stopped counting. Not enough that we've stopped buying more.
What's the biggest challenge facing modern gamers?
Finding enough shelf space.
The second biggest challenge is remembering which shelf you put the game on.
Still Have Questions?
If we didn’t answer your question, it might be because we were distracted by a new game.
Either way — reach out, or come join us at the table.
